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Car Breakdown Assistance

Posted on October 28, 2016

What does Breakdown Assistance Include? 

KennCo Insurance provides breakdown assistance with all of our car insurance policies as standard. So you can rest assured knowing that you’re covered no matter what if you have an unexpected breakdown.

As well as including breakdown assistance automatically with every policy, we also include home start. Unlike with other insurance companies, if your car breaks down when it is parked at your home you’re still covered! 

breakdown assistance

 

What does Breakdown Assistance Include?

  • 24 Hour Roadside Assistance
  • Recovery Service
  • Get-you-to-your-destination Service
  • Message Relay
  • Home Start 

 

Breakdown Assistance Contact Numbers

 

KennCo Insurance Motor Policies

24-Hour Breakdown Assistance Number:

01 499 8316

KennCo Motor Policies through Footprint/R&Q/Accredited 
24-Hour Breakdown Assistance Number:


Footprint and R&Q:
 01 908 9030
Windscreen Repair: 01 908 9030

 

Breakdown Assistance Opening Hours

Assistance is available 24 hours a day, 365 days a year. 

 

What Should I Do in the Event of a Breakdown?

If your car breaks down or your tyre puncture, please call one of the phone numbers above, depending on your location. Please have the following information at hand before you call:

  • Policyholders’ name
  • Policy number or car registration number
  • Make, model and colour of your car
  • Location of breakdown
  • Contact phone number

Once we have obtained your details and a description of your breakdown, we will send one of our approved agents to your location as soon as possible. Please be aware that you must contact us directly before making arrangements to fix your car. Your breakdown assistance only covers repair work from one of our approved agencies. 

 

Will my car be fixed at the scene of the breakdown?

If your car will take longer than an hour to repair, we can arrange for you and your car to be taken to one of our approved repairers or if it is nearer, your home address. If the car cannot be repaired the same day as the breakdown, we will pay for one of the following:

  • Transport for you to your destination. Limits apply.
  • Car hire for 48 hours so that you can continue on your journey.
  • The cost of overnight accommodation.

At all times we will decide the best way to provide assistance. 

 

Do I need to stay with my car when it is being repaired?

Yes, owners must be present at all times.

Are you getting more punctures that you should be? Check out our article on tyre maintenance.

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