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  • KEY FACTS

Key Facts

The legal details

The law applicable to this contract

Under relevant European (Third EU Non-Life Insurance Directive) and Irish law, the parties to a proposed contract of Insurance are free to choose the law applicable to the contract. We propose that Irish law will apply to the contract.

 

“Cooling off period” & right to cancel

As a *consumer, you have the right to cancel your policy within 14 days of the inception or the date you receive the policy documents, without penalty and without giving any reason. To do this, you must simply let us know us and return the Certificate of Motor Insurance and the Insurance Disc. If you choose to cancel your policy during the “cooling off period”, you will have to pay a proportional amount of premium for the period of time you had insurance cover.

*In accordance with the Distance Marketing Directive (Directive 2002/65/EC), a consumer is a natural person acting for purposes outside his/her trade, business or profession.

 

Complaints procedure

We aim to provide you with the highest standards of service. If you are not satisfied about any aspect of the products or service you experienced with KennCo, we want to hear about it so that we can resolve it. Please contact The Complaints Manager, KennCo Underwriting Ltd., Suites 5, 6 & 7 Grange Road Office Park, Grange Road, Rathfarnham, Dublin 16 or email complaints@kennco.ie.

We respond to any complaints within the timelines set out in The Consumer Protection Code. If you’re not happy with our response, you can contact The Insurance Information Service of Insurance Ireland, Insurance House, 39 Molesworth St, Dublin 2 (tel 01-676 1914).

If you’re still not satisfied with the way in which your complaint has been handled or if you disagree with our decision, you can write to Financial Services and Pensions Ombudsman, 3rd Floor Lincoln House, Lincoln Place, Dublin 2 (tel 01-662 0899).

This does not affect any right of legal action you may have against the underwriters.

 

Terrorism exclusion

We shall not be liable for any loss, damage, cost or expense of whatever nature, directly or indirectly caused by, resulting from or in connection with, any act of terrorism, regardless of any other cause or event contributing concurrently or in any other sequence of the loss. Except insofar as that which is covered under Section1 –Third Party Liability and for which our obligations under the Road Traffic Acts require us to provide indemnity. This also excludes loss, damage, cost or expense of whatever nature, directly or indirectly caused by, resulting from or in connection with any action taken in controlling, preventing, suppressing or in any way relating to an act of terrorism. If we allege that by reason of this exclusion, any loss, damage, cost or expense is not covered by this policy, the burden of proving to the contrary shall be upon the Insured. Please refer to the policy document for a full definition of terrorism.

 

Travelling abroad

If you want to take your car abroad, please go to MAP_Partner_Offices.pdf for a full list of our overseas claims representation offices.